FAQs

The uniqueness of SEG Staffing is that we provide a wide range of positions in hospitality service, festival staff, trade show models and brand ambassadors, and security positions. Our security officers are all licensed through their respective State they are working in.

Absolutely, our sister company, Simon Protection, has a Private Investigations license and we carefully screen all of our employees before they are hired..

It depends on if it falls within their general job description. For instance, a security officer should not be removing trash, hanging lights or setting up an event.

All of our bartenders are cross-trained to do service work as well.

Yes, but our security officers are state licensed and to work security at your event will require us to staff it with only employees who have been vetted by the State and our company to perform security duties.

Absolutely. After every event, a SEG office team member will contact you for feedback on the staff. Staff whom you liked and performed well can be added to your request list and staffed on your future events, as much as possible. You can also add staff to your personalized request by contacting your sales representative.

Simon Event Group Superstars are our top ranked, most experienced employees, capable of working alone or with little or no supervision. When you have special needs that may require the SEG Superstar staff or you request a Superstar staffer by name, your SEG staffing representative will be glad to assist you when you place your order. Please note, when ordering Superstar Staff, additional charges will apply.

We provide party captains and event managers who can run your event from start to finish. But if your event does not require that level of staffing, providing a well written time-line and a clear description of your needs communicated clearly to the staff at the start of your event is all that’s needed for our staff to carry out their duties responsibly.

SEG hospitality employees come to our company with an average of one year of experience in the food service industry. We require our brand ambassadors, promotional models and security officers to have at least 3 to 6 months of experience. We offer paid training seminars on an on-going basis. Our staff is paid to attend our training seminars and are a requirement for continued employment with SEG.  Seminars we offer are:

    • Formal Service
    • Customer Service
    • Home Parties
    • Leadership
    • Bartending
    • TIPS Bartender certification
    • Custom training based on our clients’ specific requirements
    • Security Officer training based on current or potential threats seen in event industry

SEG offices are open Monday through Friday from 9am to 5pm. A weekend manager is available via our toll-free number. This number is given to clients upon booking our staff.

A SEG client services representative is always available after hours by phone. Just call our toll-free number and the call will be transferred to our weekend manager.

Simon Event Group employees are covered with full Workers’ Compensation insurance, two million dollars in general liability insurance and one million dollars in liquor liability insurance. In addition, for the further protection of our clients, we carry one million dollars in employment practices liability insurance.

Please check with your sales rep for more information on our rentals, liquor, and bar supplies. For services or items, we don’t have, we’re happy to refer to companies that provide for you.

The best idea is to place your event staff order early so we can book the date in our calendars and begin staffing it as soon as possible. As your event particulars change, just let us know.

Yes, we’re last minute staffing specialists! There may be rare occasions when we are sold out and unable to meet specific needs, but that’s the exception not the rule.

Check with your SEG office for details.

We bill in 15 minutes increments, rounded up or down depending on exactly the time the staff leaves.

Our rates are industry competitive. Your sales representative will work with you on your pricing. We do have a 4 hour minimum on all staffing request.

Absolutely. Call your nearest SEG office and a SEG office team member will be happy to discuss your event in detail and help you determine the staffing solution that will meet your needs.

Since 2015, Simon Event Group has established relationships with large festivals and hotels such as Hampton Inn, Electric Daisy Carnival, Life is Beautiful, Coachella, Stagecoach, Las Vegas Motor Speedway, Soul Train Music Awards, and more. As SEG continues its growth, we are staffing for catering companies, hotels, resorts, colleges, and movie studios as well as residential clients who entertain at home.